FAQ & Troubleshooting
Frequently asked questions and solutions to common errors.
- Error: Property not displaying in Landscape Mobile
- FAQ: Why don't I see a finished site visit in the web app?
- Error: 'The file didn't contain any Area features'
- Error: 'Oops, something went wrong' (Mobile App)
- FAQ: Can I restore something I deleted by accident?
- FAQ: Is all of my data backed up automatically?
- How do I merge duplicate contacts?
- How long does it take to transition to Landscape?
- How do I change my password?
- How accurate is Landscape Mobile location data?
- How do I customize the dropdown menus?
- Why didn't I receive my invitation email?
- Can we customize fields in Landscape?
- Why are my maps blank?
- How secure is Landscape?
- Why can't I see the settings menu?
- How do we capture data on assists or transfers?
- Why are my photos appearing sideways?
- Is Landscape Mobile Compatible with my GPS/GNSS Receiver?
- Can I import data?