FAQ & Troubleshooting
Frequently asked questions and solutions to common errors.
- Can I import data?
- Can we customize fields in Landscape?
- How accurate is Landscape Mobile location data?
- How do I change my password?
- How do I customize the dropdown menus?
- How do I merge duplicate contacts?
- How do we capture data on assists or transfers?
- How long does it take to transition to Landscape?
- How secure is Landscape?
- Is all of my data backed up automatically?
- Is Landscape Mobile Compatible with my GPS/GNSS Receiver?
- Resolving the 'didn't contain any Area features' error when uploading a Property boundary
- Which mobile device is best for using the Landscape Mobile App?
- Why are my maps blank?
- Why are my photos appearing sideways?
- Why can't I can't see one of my Properties in Landscape Mobile?
- Why can't I see the settings menu?
- Why didn't I receive my invitation email?
- Why don't I see a finished site visit in the web app?