How to restore deleted records
If a record is deleted by accident, an Administrator can bring it back. Records deleted in the last 180 days can be restored, such as Portfolio records, Work Items, Projects, Contacts, Funding Agreements, Tasks, and map features. Restoring a record also brings back the items that were deleted along with it.
Prerequisites:
- You must be an Administrator to access Settings.
- The record must have been deleted in the last 180 days.
Instructions:
- Go to Settings > Account > Restore Deleted Records.
- Find the record you want to restore in the list. Each row is a record someone deleted. The list is sorted by the date deleted, newest first.
- Select the checkbox next to each record you want to restore. You can select more than one.*
- Click Restore Selected.
- Review the confirmation message, which tells you how many records and related items will be restored. Click Restore to continue, or Cancel to go back.
| Column | What it shows |
|---|---|
| Name | The name of the deleted record. |
| Type | The kind of record, such as a Project, a work item (for example, a Disposition), a Contact, a Funding Agreement, a Task, a map Point, or a boundary (shown as Multi-area). |
| Primary Record | The portfolio record the item belongs to. Some items, such as Projects, don't have one. |
| Deleted By | The user who deleted the record. |
| Deleted On | The date and time the record was deleted. |
When you restore a record, Landscape also restores the items that were deleted along with it.
| Item | What happens |
|---|---|
| Photos, geography, attachments, and forms | They are restored along with the record. A portfolio record's boundary is the exception (see the yellow callout above). |
| Related items that were deleted or unlinked with the record, including relationships to other records | They are restored too, so you don't need to re-create relationships. The confirmation message shows how many items will be restored. |
| Records that were deleted because their parent was deleted | They don't appear in the list on their own. Restore the parent, and they come back with it. For example, work on a deleted property returns when you restore the property. |
| Related items edited since the deletion | Landscape doesn't overwrite them. They stay as they are. |
Deleted in Landscape Mobile? Geography that was already synchronized and is then deleted in the mobile app appears in this list after the app syncs again.
Remember: Only records deleted in the last 180 days appear in this list. If you need help with an older record, contact Landscape Support.