Error: Property not displaying in Landscape Mobile

The Landscape mobile app and the Landscape web app use the same Portfolio Record data. However, there are several settings in both interfaces which may affect the visibility of certain Portfolio Records in the mobile app.

Basic Troubleshooting Steps

• While your device is connected to WiFi, tap Menu > Synchronize to get the latest data.
• Confirm that you are typing the correct record name in the Search bar, or that you're looking in the right area of the map.
• Check whether you have any of the built-in record filters turned on

Advanced Troubleshooting Steps

• If your organization uses Leads/Team Members to assign viewing permissions, then it's possible you aren't assigned as a Team Member to that record. Check with a staff member at your organization and make sure that they've added you as a Team Member to Properties you need to visit.