Removing a user from Landscape

You have two options when removing a user's access to Landscape: Disable or Delete.

Disabling a user keeps them in your User List but prevents them from logging into Landscape. This might be a common scenario if you have seasonal volunteers or interns who need temporary access to Landscape and may return at another time.

To disable a user, navigate to Settings > Users (you must be an Administrator to access Settings) and click on their name in the list. At the bottom of the popup that appears, check the box next to 'Disable this user':

Repeat these steps and uncheck the box to re-enable the user.

Deleting a user removes them from your User List entirely and they will no longer have access to your account unless they are re-added. The contact data and associated work will remain in place after the user is deleted. For example, you will not lose any information on past site visits that the person performed or communications that they entered.

To delete a user, navigate to Settings > Users (you must be an Administrator to access Settings), hover over their name, and select the trash can in the horizontal popup menu.

You'll first be asked if you want to permanently delete the user.  Choose 'Yes'.

You then have the option to Transfer Data from that user to another user. This option allows you to copy special views and dashboard widgets that have been shared and 'belong' to that user. Choose the user you would like to copy the data to (usually an administrator) and click 'OK'. If you don't need to copy anything, select 'Nobody'.